Our Managed Account Services

Our Managed Account service is for people who may need or want additional support managing their care funding. This could be direct payments or personal health budgets. All the funding from your care package is received by Rehovot Services Ltd into our separate bank account.

What we do for managed accounts users:

 

  • Set up a dedicated account in the customer’s name
  • Receive and hold all direct payments/personal health budget funds
  • Arrange to pay all the agreed outgoings (PA wages, care agency fees, insurance and any other bills as agreed by the service user and the council/NHS)
  • Pay all amounts due to HM Revenue and Customs (HMRC)
  • Keep a record of all the income received and payments made
  • Provide you with a statement showing all transactions
  • We have created some trigger points to identify any possible issues before they could escalate.
  • We are organised and methodical so that we can concentrate on one piece of work at a time to avoid any possible errors.
  • We prioritise work into the order that we receive it.
  • We are observant so if an invoice is not correct we try and pick up any errors.
  • As we make payments according to your care plan, please make us aware of any changes. It’s important for you to give us feedback on what is and isn’t working, so we can

You retain full responsibility for your own personal funding. You are able to focus on directing how the monies are spent whilst we pay the agreed support package bills from the funding received.

What do I do next?

If you would like more information about this service, would like to discuss it in more detail, or would like to receive this service or have any questions, you can contact us in a number of ways…

Please call us on 02081945675 or Email managedaccounts@rehovotservices.com or contact us via our Contact Form